Rug Doctor Reviews

The rental price was fair, it cleaned better than I expected. It wasn’t perfect, though, and there were a few things that could’ve been handled better. For what I paid, it was still worth it, but I do think an apology would’ve been appropriate for the parts that fell short.

I ordered from Rug Doctor and the delivery was quick, which I really appreciated. Everything showed up in the box and nothing was missing. The only slight thing I’d mention is that I was checking the tracking a bit more than I expected, but it was still easy enough to follow. Overall, I’m happy with the experience and would order from them again...

I was ready to get annoyed waiting around, but the refund showed up way quicker than I expected. No back-and-forth, no hassle, just sorted.

I rented a Rug Doctor after my dog had an accident on the living room carpet. I’ll be honest, I was a little worried I was going to get fooled into paying for something that wouldn’t really do much, but it actually pulled up way more dirt than I expected. The stains looked a lot lighter after just one pass. It did take some time, but overall it worked really well

I ended up having to return my Rug Doctor order, and it was painless. The instructions were clear, nobody gave me the runaround, and the refund showed up when they said it would.

I wasn’t really expecting much, but it did clean the stains well. The scent was also nicer than I thought it would be, not too strong, just good overall

No issues at all. It worked every time I used it, so yeah, happy with it.

The site was just easy to use and I found a cleaner and the dates I wanted without clicking around too much. Checkout was quick too, with no weird surprises. I got everything booked in just a few minutes.

I rented a Rug Doctor thinking I’d be done in a day, but once I got going I decided to tackle the stairs and hallway too. It was really convenient being able to keep it a bit longer without feeling like I had to rush. The whole process was easy, and even though it took me more time than planned, it wasn’t a big deal. I’d definitely rent one again.

I rented through rugdoctor.com, and overall I was pleasantly surprised by how straightforward everything was. I’m not always great with rental machines, but the instructions were clear enough that I didn’t feel like I was guessing my way through it.

The steps for setting up the machine and mixing the cleaner were simple and easy to follow. I only had to read them once before getting started, though I do think one extra photo or tip here and there wouldn’t have hurt.

Everything worked the way it was supposed to, and the setup was painless. It wasn’t completely perfect, but it was definitely easy enough that I’d use it again.

Rug Doctor kept me in the loop from start to finish, and the messages were actually easy to follow.. no chasing anyone down or trying to figure out confusing info, which I really appreciated. Just simple, clear updates

The machine itself worked fine and I didn’t really have any issues using it. The only thing was that the deposit refund took a bit longer than I was expecting, if that makes sense.

I used Rug Doctor on our living room carpet and thought I’d be waiting around all day for it to dry. But I started noticing a bit of a pattern as it dried, the lighter traffic areas were ready first, then the spots we walk on most followed not long after. Within a few hours, the whole carpet felt dry enough to use again. Happy with how quick it was.

I rented from rugdoctor.com it was easy from start to finish. Finding the machine I needed was easy, checkout was quick, and when I got it, there wasn’t any confusing setup or anything like that. It just worked the way it was supposed to, which is always nice. Simple, easy, and no hassle

Had an issue and they fixed it under warranty really quickly with no runaround. Relief. Super easy experience overall.

I rented a Rug Doctor because I didn’t want to buy some huge cleaner that would just sit in a closet forever. I’m already tired of having too much stuff around, tired of bulky things taking up space, tired of plastic junk I barely use once a year.

My old rug was getting nasty from the pets, and I was close to tossing it because I was sick of looking at it and sick of dealing with the smell. But the cleaner worked better than I expected, the rug looks good again, and now I don’t have to throw it out, which feels like a nice little win.

I booked a Rug Doctor online it all went smoothly. Got to the store and the machine was there, correct one and everything, which was a relief because I really didn’t want to deal with a mix-up. The timing was right too. Pickup was quick, no hassle, and I was in and out before I knew it.

They got back to me really fast, which was great. The support was helpful too, and I didn’t have to wait around wondering what was going on. Overall, a solid experience, though I was weirdly expecting it to be more complicated...

I rented a Rug Doctor, and from what I remember, the total was pretty much in the range I expected. When I looked back at the final bill, though, there was a small extra fee I hadn’t noticed at first. It wasn’t a big enough thing to make a fuss over, but it was a little annoying having to go back and figure out where it came from. Customer service did explain it clearly when I asked, so overall it was fine. I just wish the billing details had been more obvious upfront.

I expected this to be way louder and was kind of waiting for it to really kick in, but it never did. It’s quiet and barely even got my dogs’ attention.